@article{bandi2024robust,
  title={Robust Queue Inference from Waiting Times},
  author={Bandi, Chaithanya and Han, Eojin and Proskynitopoulos, Alexej},
  journal={Operations Research},
  volume={72},
  number={2},
  pages={459--480},
  year={2024},
  doi={10.1287/opre.2022.0091},
  publisher={INFORMS}
}